Jivo is an omnichannel business messenger that is tailored for e-commerce websites.
Why choose JivoChat?
Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it's likely you've spent money, time and effort to bring them to your website.
JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business. Tell about your current discounts or offer some help.
What does JivoChat do?
- Live chat - communicate with eshop customers in real time
- Instagram - as a team, reply to all DMs, mentions and stories’ replies
- WhatsApp - help clients by adding more than one agent in one only WhatsApp number without sharing your password to your agents
- Email for businesses - connect your company’s email to reply and receive customer emails on your Jivo inbox
- Callback - give the customer a chance to request a quick call to your team from your eshop in order to increase your sales and retention
- CRM - add tags, reminders and create deals... move them through the pipeline to close more sales.
- Statistics - track all customer service indicators and make better decisions to improve it
- Team chats - chat one-on-one, create groups, send messages and files. Why use 2 messengers if you can do the same with one.
- Typing Insight - see the messages that visitors are typing even before they hit “send.”
- Multi-agent chats - Transfer and invite colleagues to participate in open support chats with customers.
- Videocalls - Make videocalls with your clients in real-time and take your visitors' experience to another level.
Add JivoChat to your website and watch your conversion rate grow. It's that simple!