首例以保险为工具，将海外物流、残值资源进行整合的退货解决方案，目前服务已覆盖美、加、英、法等24个国家。该产品已累计帮助国内近10万跨境商户解决海外退货和买卖纠纷难题，为海外消费者提供近亿次退货服务。

行业首创 服务覆盖24国

店小保应用内支持查看各流程的退货状态，随时掌握退货商品动态，快速、便捷、高效的服务充分释放卖家售后人力及仓储成本，轻松实现退货商品的海外本地退货及货值保障。

快速解决海外退货难题

一键处理售后退货问题，能有效减少卖家售后纠纷，降低售后成本。历史数据显示，月均销售额提升30%，客诉率降低52%。店小保有利于独立站卖家完善售后服务体系，高效的海外退货可极大提升购物体验，增加店铺复购率。

有效提升买家体验

签约申请：“店铺签约 – 提交申请“，选择上一步已填写的公司名称，法人名称/法人身份证号码非必填；“签约店铺 – 添加授权店铺相

店铺签约：在“店铺签约 – 签署协议“，筛选已通过审核申请的店铺，查看初始费率后进入下一步签约页面后进行在线签约；签约成功后，在

查看订单：“全部订单“可查询每笔订单的受保障状态，如有异常订单，可联系应用内客服反馈，专人跟进处理；

跨境退货解决方案

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店小保

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