NXLink

Description： One-stop integration of SMS, Voice, WhatsApp, Viber, voice call center, and other communication and social media capabilities, enabling precise targeting of the intended users and facilitating efficient business communication and customer conversion.

APPLICATION SCENARIOS

• Marketing

Accurate delivery of marketing messages to consumers via WhatsApp, SMS and efficient conversion of marketing

• Customer Service Conversation

Through the conversation features of WhatsApp and Viber, customer service can communicate with clients in real-time and quickly respond to their questions and complaints.

• After-Sales Notification

After-sales information, such as logistics notifications and product details, are delivered to users via SMS, WhatsApp, and Viber. NXlink offers users the best possible customer service.

• Secondary Marketing

The marketing messages, such as coupons and new product benefits, are used to activate dormant users and achieve secondary or multiple conversions via SMS, WhatsApp, and Viber.

• Customer Management

Customers can be tagged and grouped, and customer data can be segregated at enterprise, team and user level.

• Build up Brand Awareness

Customers may view the corporate brand logo and company details by building a unified brand service entry, which greatly improves the brand's reputation