SaleChaty

About SaleChaty: Cross-border customer service chat marketing system SaleChaty is a customized customer chat and marketing tool for Shoplazza store owners to help you improve your customer service chat efficiency. SaleChaty aggregates global mainstream social media channels such as WhatsApp APP, WhatsApp API, Facebook Messenger& Posts, Telegram, Telegram APP, Line, Slack, wechat, etc. Automate and intelligentize chat to improve employee efficiency and customer satisfaction. SaleChaty can also offer a multi-account aggregated web chat plugin so that your website visitors can easily communicate with you or your team. SaleChaty can also help you automate your marketing with AI robots and automated process engines to increase your sales conversion rate. SaleChaty is suitable for almost all industries, including but not limited to e-commerce independent sites, education, catering, tourism, finance, game service providers, supermarket after-sales, etc. You can use SaleChaty to reduce costs and increase efficiency for your business.

What SaleChaty can do to help your business:

(1) Omni-channel communication and marketing promotion: Provide efficient communication and marketing through web chat, WhatsApp APP, WhatsApp API, Facebook Messenger& Posts, Telegram, Telegram APP, Line, Slack, wechat and other aspects to help you reduce costs and increase efficiency.

(2) Automation, AI robots: With our professional process engine customized automation functions, coupled with AI robot intelligence, fully automatic task execution, completely release productivity, help you reduce more than 90% of the repetitive workload.

(3) Team cooperation and customer management: support a variety of distribution strategies, allocate customers to customer service according to strategies, and reduce the uneven distribution of customer service. The chat interface displays customer information, customer labels and other information in detail, and supports chat information one-click automatic translation and robot hosting.

(4) Session management: centralized management of customer chat session information, you can review the quality of chat, and give the customer a session label, you can also quickly launch a chat back to the customer.

(5) Data analysis: Key indicators and trends are presented in the form of multidimensional reports, and you can easily develop marketing plans based on visual charts.

(6) Real-time translation: You can communicate with global customers without barriers and confidently take the first step to the sea.

(7) Mobile office: You can communicate with customers at any time, anywhere, and push marketing plans of various channels for customer groups at any time and anywhere.