Jivo is an omnichannel business messenger that is tailored for e-commerce websites.

Why choose JivoChat?

Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it's likely you've spent money, time and effort to bring them to your website.

JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business. Tell about your current discounts or offer some help.

What does JivoChat do?

1. Live chat - communicate with eshop customers in real time
2. Instagram - as a team, reply to all DMs, mentions and stories’ replies
3. WhatsApp - help clients by adding more than one agent in one only WhatsApp number without sharing your password to your agents
4. Email for businesses - connect your company’s email to reply and receive customer emails on your Jivo inbox
5. Callback - give the customer a chance to request a quick call to your team from your eshop in order to increase your sales and retention
6. CRM - add tags, reminders and create deals… move them through the pipeline to close more sales.
7. Statistics - track all customer service indicators and make better decisions to improve it
8. Team chats - chat one-on-one, create groups, send messages and files. Why use 2 messengers if you can do the same with one.
9. Typing Insight - see the messages that visitors are typing even before they hit “send.”
10. Multi-agent chats - Transfer and invite colleagues to participate in open support chats with customers.
11. Videocalls - Make videocalls with your clients in real-time and take your visitors' experience to another level.

Add JivoChat to your website and watch your conversion rate grow. It's that simple!